Feature Summary

Online Scheduling

Allow Patients to make appointments with your office 24 hours a day - not just during office hours!

  • Powerful Appointment templates allow you to retain complete control over the types of appointments offered on-line.
    • Offer appointments for specific providers
    • Limit by clinic
    • Map procedure codes
    • Control visibility based on new or existing patient status
  • An easy to use wizard guides Patients through the on-line appointment process.
  • Powerful filtering technology allow Patients to search your schedule for availability based on their needs.

MyPatientScheduler Live

With MyPatientScheduler Live, appointments are booked directly to your Practice Management System.


Email Appointment Confirmations

Automatically Confirm Patient Appointments by email

MyPatientScheduler's automated email confirmation system can help your office achieve confirmation success rates of 80% - with zero labor!

  • Customizable email templates
  • HTML or Text formats
  • English and Spanish templates
  • Customizable delivery schedule
  • Detailed delivery report

MyPatientScheduler Live

With MyPatientScheduler Live, when a patient confirms an appointment via email, the corresponding appointment in the Practice Management System is immediately confirmed.


Voice Appointment Confirmations

Automatically Confirm Patient Appointments by phone

MyPatientScheduler's automated voice confirmation system helps increase appointment confirmation rates.

  • Customizable message
  • Customizable delivery schedule
  • Detailed delivery report

MyPatientScheduler Live

With MyPatientScheduler Live, when a patient confirms an appointment by phone, the corresponding appointment in the Practice Management System is immediately confirmed.


SMS Appointment Confirmations

Automatically Confirm Patient Appointments by SMS

MyPatientSchedule's automated SMS confirmation system boosts confirmation success rates.

  • Customizable delivery schedule
  • Customizable Message
  • Detailed delivery report
  • Support for local numbers

MyPatientScheduler Live

With MyPatientScheduler Live, when a patient confirms an appointment via SMS,the corresponding appointment in the Practice Management System is immediately confirmed.


SMS Appointment Reminders

Text an Appointment Reminder to your Patients - Automatically

MyPatientScheduler can send patients an SMS reminder the morning of their appointment.

  • Reduce no-shows
  • Customizable delivery time
  • Works independently of SMS confirmations
  • Can be enabled or disabled
  • Patients can also opt-out if needed
  • Support for local numbers

Recalls

Setup Recurring Appointment Reminders

Remind your patients it's time to schedule their next appointment.

  • Setup multiple recall templates
  • Prioritize recall types
  • Encourages on-line appointments
  • Track when the patient follows the check-up link
  • Run the recall process automatically or manually - you choose.

Reduce Appointment Cancellations

Define Your Own Appointment Cancellation Policy

To help reduce appointment cancellations, MyPatientScheduler allows you to define your own cancellation policy.

  • Restrict last minute cancellations
  • Enforce cancellation fee policy
  • Communicate a custom cancel policy message