Forgotten Password

If you forget your password, MyPatientScheduler can reset it and email it to you via the email address registered with your user account.

To use the Forgotten Password function:

  1. Navigate to the main login page.
  2. Click the I forgot my Password link.
  3. Enter your username and tab to the next field. The system will look up your secret question and prompt you for the answer.
  4. Enter the security code, your secret question, and press Submit.
  5. The system will reset your password to some random set of letters and numbers and email it to you. Check your email for your new password.
  6. Login with your new password and immediately change it to something you can remember.