Admin Dashboard Features
The Administrative Dashboard allows customization and configuration of your MyPatientScheduler service.
Patient Greeting
On the home page of your Patient Dashboard, your patients will see a patient greeting message of your choosing. The Administrative Dashboard allows you to create or change that message. This can be handy to welcome your patients to your on-line appointment system, or provide them with important announcements.
Insurance Message
When MyPatientScheduler collects insurance information from registering patients, it displays your customized Insurance Message. You can use the Insurance Message to communicate to patients which types of insurances or carriers you accept, or give them other guidance that helps in collecting accurate information.
Define Appointment Types
We realize that some services offered by your practice may not be appropriate for your patients to book online. With MyPatientScheduler, you are in total control of which types of appointments are offered online. In fact, the Administrator can even specify which appointment types are available to new patients vs existing patients.
The MyPatientScheduler Administrator can create different types of appointments offered by your organization. Specify which are available to new patients and/or existing patients, associate providers, and procedure codes.
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Define Recall Types
MyPatientScheduler Live includes a Recall module. One function of this module allows you to define the specific kinds of Recalls that are important to your patients and practice. A Recall Type includes information about the procedure codes, frequency, and priority. The system uses Recall Types to determine recall eligibility.
Maintain Secret Questions
When a Patient registers with your MyPatientScheduler service, they choose a secret question to associate with their user account. In the event they forget their username or password, they are asked to supply the answer to their secret question.
The Administrator can create, activate, and de-activate the list of secret questions available for use by Patient registration.
Define Providers
When a Patient makes an Online Appointment, they can optionally choose a provider from which to receive service. During development of Appointment Types, you also associate Providers to specific types of appointments. A special Admin Dashboard module allows you to define the set of providers that can be associated with appointment types.
MyPatientScheduler Live
MyPatientScheduler Live allows the Administrator to synchronize the list of Providers with your Practice Management system with the push of a button.
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Define Procedure Codes
You can think of an Appointment Type as a logical grouping of one or more Procedure Codes. Each procedure code contains key information important to your practice such as the length of time to perform the treatment, fees, etc. The MyPatientScheduler Administrator can define the Procedure Codes important to online appointment scheduling and associate them with the appropriate Appointment Types
MyPatientScheduler Live
MyPatientScheduler Live allows an Administrator to synchronize the list of Procedure Codes with your Practice Management system with the push of a button.
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Create Frontdesk User Accounts
The Administrator can create and maintain one or more Frontdesk User accounts. Each of your front desk staff can have their own account or share a common office account.
Phone based appointment reminders / confirmation requests are controlled by settings configurable by the Administrator. Using the Phone Configuration Module, the Administrator can define a custom greeting message, specify the number of days prior to an appointment calls are generated, specify the time of day and days of the week calls are made, and even test custom greetings.
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Text Message based appointment reminders / confirmation requests are controlled by settings configurable by the Administrator. Using the SMS (Text Message) Configuration Module, the Administrator can define a custom greeting message, specify the number of days prior to an appointment messages are sent, specify the time of day and days of the week messages are sent, and even test custom greetings.
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System Status
During the setup process, or during internal system maintaince, your may want to restrict access to your MyPatientScheduler service.
Using the Admin Dashboard, you can take your system offline at any time and present your patients with an offline message. The Frontdesk and Admin Dashboards will continue to function normally, but Patient Dashboard is effectively disabled.
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Customize Patient Dashboard User Interface
If you have an existing website, you may wish to embed the MyPatientScheduler Patient Dashboard in your site. You may also want to customize the look and feel of the Patient Dashboard to align with your brand.
The Admin Dashboard provides a module for you to customize the look and feel of the Patient Dashboard. It works by allowing you to override the HTML style information. It is recommended that you be familiar with CSS, or have your web developer work with us to accomplish your style goal.
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