How Do I Test the Voice Module?

You can easily test your automated Voice Greeting patients hear when MyPatientScheduler calls to remind them about an appointment and asks for a confirmation.

Please note, normal charges apply to test calls. All test calls are placed immediately without regard to your other Voice Configuration settings.

• Log into the Admin Dashboard
• Select the Voice Configuration menu option
• Select the "Show Test Criteria" link near the bottom of the page

• Enter test call information

1. Enter Patient Name

Enter a patient first name to test your call with. This name will be used in place of the <PATIENT_NAME> placeholder in your Voice Greeting.

2. Enter or select an Appointment Date and Time

Enter or select an Appointment Date to test with your call. This date will be used in place of the <APPOINTMENT_DATE> placeholder in your Voice Greeting.

3. Enter a test Phone Number to dial

Enter the phone number you wish MyPatientScheduler to dial for this call.

4. Generate the call

Select the "Generate Test Call" button to immediately make the test call.

The call is placed to the number you entered above. Listen to the greeting and make any corrections to your Voice Greeting as needed. See How to Configure Voice Greeting.